How To Order
Please contact your PGW sales rep or Customer Service, or visit Ipage
Phone: 866-400.5351 | Fax: 800-838-1149
IPS SAN: 6318630
Please contact your PGW sales rep or Customer Service
Gift and Special Sales inquiries
All claims involving a shipment must be filed within 60 days of receipt of that
Shipments will be made to all accounts in good credit standing, as determined
by the Ingram accounts receivable department.
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All returns should be sent to:
Ingram Publisher Services – Jackson
193 Edwards Drive
Jackson, TN 38301
Returns must include a packing list with full title and ISBN for each shipment.
Returns must be in clean, saleable condition (e.g. no stickers, tears, bent jackets,
scuffs, discolorations, etc.). For books returned in an unsaleable condition, Perseus distribution
reserves the right to refuse credit for the returned product, send it back at the customer’s
expense, or Perseus may, at its discretion, issue credit subject to a $.50 per unit
chargeback. Perseus is not responsible for items returned in error.
Active titles are returnable 90 days after publication date, or 90 days after the
invoice date. Once titles are declared out of print by public notice, accounts have
180 days to return. Returns past that date will not be accepted.
PGW offers co-op advertising. Please contact Laura.email@example.com for our current co-op guide and forms.
Vendor Compliance Chargebacks
Perseus distribution will not pay nor accept vendor noncompliance fees, assessments,
allowances, etc. related to fulfillment processing, returns processing, or shipping,
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