Publisher Services | Active Publisher List | Publisher Portal
Publishers Group West® (PGW) provides publishers with extensive
online resources including title information management, inventory, order and sales
reporting, copywriter review, catalog previews, reference materials, and technical
support through Helix.
The Helix interface provides quick and easy access to live title information and
allows title entry and updates in preparation for each publication season. It also
allows the uploading of cover art for distribution to accounts, as well as the posting
of marketing copy, publisher catalog copy, and consumer copy.
PGW® provides regular news announcements and updated information about our operational
processes, technical specifications, and title information requirements. Publishers
should check these announcements on a regular basis to keep up with what is happening
PGW provides downloadable documents specifically for client publishers
to easily learn catalog processes and title information requirements. Instead of
having to speak to a customer service representative, publishers can now get the
most out of the services PGW offers through online documentation.
The catalog department represents one of PGW’s most effective organizing tools.
Each season the catalog department coordinates all new seasonal titles and manages
the production of the primary PGW catalog along with various seasonal subject catalogs.
The Publisher Portal allows publishers to edit and preview title information prior
With its custom integration with Firebrand Technologies' Title Management Systems
software and Datawarehouse systems, PGW has crafted a versatile, proprietary
reporting database which links sales, account management, and financial reporting.
Through the publisher portal, PGW delivers searchable title and sales information
to client publishers online, along with month-to-date and year-to-date activity.
PGW continually expands on existing reporting services that allow for analysis,
flexibility, and data extraction to Excel.
Marketing & Publicity
The marketing department at PGW is designed as the hub of activity for
a client publisher’s day-to-day needs. With primary publisher relations divided
between five account managers, publishers receive the focused time and attention
they need to help them run their businesses. Account managers act as consultants
and advocates to the publisher clients. They advise publishers on topics ranging
from packaging and pricing issues to marketing plans and sales trend analysis. They
also work closely with the sales department and its various divisions to assist
them in the overall sales process.