Participating Publishers
Basic Books, Basic Civitas, Da Capo Press, Perseus Books,
PublicAffairs, Westview Press, Running Press, Running Press Mini Editions, Running
Press Kids, Courage Books, Avalon Travel, Seal Press, Nation Books and all the PGW
client publishers. For a list of the PGW client publisher list, please go to the
Active list of Publishers.
Ordering Information
How To Order
Phone: Perseus (800) 343-4499 / PGW (800) 788-3123
Fax: (800) 351-5073
Email: orderentry@perseusbooks.com
Mail: 1094 Flex Drive, Jackson, TN 38301
Hours: Monday-Friday 7:30 AM – 4:00 PM CST
Please include the following information on all mailed or faxed orders:
1) Ship-to and Bill-to address (if separate)
2) Account number
3) Phone number
4) Purchase order or reference number
5) Special shipping instructions (if any)
6) Backorder preference (if any)
7) Quantity, title, and ISBN of each item ordered
EDI
Perseus supports EDI ordering and is a PUBNET partner. Contact the Perseus
Customer Service Department for more information about EDI ordering.
Claims
All claims involving a shipment must be filed within 60 days of receipt of that
shipment.
Credit
Shipments will be made to all accounts in good credit standing, as determined
by the Perseus Accounts Receivable
Department.
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Return Address, Conditions
All returns should be sent to:
Perseus Distribution
193 Edwards Drive
Jackson, TN 38301
Returns must include a packing list with full title and ISBN for each shipment.
Returns must be in clean, saleable condition (e.g. no stickers, tears, bent jackets,
scuffs, discolorations, etc.). For books returned in an unsaleable condition, Perseus
reserves the right to refuse credit for the returned product, send back at the customer’s
expense, or Perseus may, at
its discretion, issue credit subject to a $.50 per unit chargeback. Perseus is not responsible for items returned in error.
Active titles are returnable 90 days after publication date, or 90 days after the
invoice date. Once titles are declared out of print by public
Coop Advertising
Perseus and PGW offer coop advertising. Contact your Perseus-PGW Account Manager
for details.
Vendor Compliance Chargebacks
Perseus will not pay nor accept vendor non compliance fee’s, assessments, allowances,
etc. related to fulfillment processing, returns processing or shipping, etc. All
purchase orders are accepted and shipped subject to the terms and conditions of
the Perseus Terms of Sale.
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